The PCNS IT Management Program

Need support for your existing IT staff?

We forge a partnership with your IT staff to effectively manage all your computer systems.



	Business Owners
	I.T. Professionals
	Office Managers

1.	We monitor your systems 24x7 so your staff can get some sleep.

2.	When project activities increase, we provide additional tools, experience, and an extra set of hands to reduce down-time.

What Managed Services offers to your in-house IT staff	What you get

Flexible IT staffing	Extra set of hands only when needed. Ramp up IT staffing for conversions, then cut back when completed.

After-hours tech support (remote and on-site)	Access to our Tier-2 experts when you need it the most.

Breadth of technical experience	Ideas your staff may not have thought of or lack the experience to implement

Effective management techniques which come from a structured framework.	Checklists for important security-related tasks. A reliable business partner.

Tier-2 (more technical) support	Your staff uses us only as needed when they need help with something they haven’t seen before.

Real-time system monitoring	Proactive notification of approaching problems

Our own knowledge base consisting of lessons learned on the front lines	Help with new technologies that your staff may not have been exposed to.

Continuity in the event of IT staff turnover	Written procedures and documentation for an orderly turnover

Call 412.928.8670 today for More Information about
our services for supporting your IT staff

	PC Network Services, Inc. 4405 Steubenville Pike, Pittsburgh, PA 15205 Phone: 412.928.8670 Fax: 412.928.9214 E-Mail: info@pcnsinc.com

	All information ©2007 PC Network Services, Inc. Design by erdner
	Show your support for PC Network Services - Click Here